Description

Microsoft Dynamics 365 Guides is a mixed reality application designed to provide step-by-step holographic instructions to help employees complete complex tasks accurately and efficiently. It enables frontline workers to learn by doing, using Microsoft HoloLens or other supported devices, with hands-free guidance overlaid directly on their physical environment.

Key Features:

Step-by-Step Holographic Guidance

• Interactive 3D instructions appear in real-world space.
• Visual overlays indicate precisely what to do and where to do it.

Hands-Free Operation

• Operate entirely through gestures and voice commands using HoloLens.
• Ideal for industrial, manufacturing, and field environments.

Easy Authoring Tools

• No coding required.
• Authors can create guides using PC authoring tools with 3D models, images, videos, and text.

Integration with Dataverse and Power Platform

• Connect Guides with business processes and workflows using Power Automate and Power BI.
• Collect insights to improve training and processes.

Remote Collaboration (via Dynamics 365 Remote Assist)

• Collaborate in real time with remote experts while using Guides for additional support.

Business Benefits:

• Accelerated Training: Reduce training time by allowing employees to learn while doing.
• Minimized Errors: Increase accuracy by providing precise, visual instructions.
• Increased Productivity: Workers complete tasks faster with less supervision.
• Scalable Knowledge Transfer: Standardize knowledge and distribute it across global teams.